Live Mentoring
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Business Skills Videos: Essentials
 
    12 Months

This icon means that you get 12 months unlimited access to this content.

Even if you complete the course early, you will be able to access this content for 12 months from purchase, so that you can refresh yourself at any point.

Customer Service (Vi
Buy Series  £55.00
Customer Service (Videos): Building Customer Loyalty
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Customers expect and even demand excellent customer service. In exchange, they will give you their undying customer loyalty. This program will help you learn the difference between customer satisfaction and customer loyalty. You'll also learn techniques to improve customer service and how to close the gap between customer satisfaction and customer loyalty.

Product Code: pb027 Time: 13.0 minute(s) CEUs: