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Business Skills Videos: Essentials |
12 Months
This icon means that you get 12 months unlimited access to this content.
Even if you complete the course early, you will be able to access this content for 12 months from purchase, so that you can refresh yourself at any point.
Customer Service (Vi
Buy Series £55.00
Customer Service (Videos): Exceeding Customer Expectations
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More info:
Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer service culture within your organization. During this program, you'll learn how the service management model is used. You'll also learn how to assess where you are now in terms of customer service delivery. In addition, you'll learn how to track your customers' interactions with your company.
Product Code:
pb034 Time:
13.0 minute(s) CEUs:
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