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Customer Service (Vi
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Customer Service (Videos): Customer Convenience is Key to E-Commerce (Interview)
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Organizations that deliver products with the greatest convenience are those that will prosper in the New Economy. Watch as Daniel Spulber, Professor at Kellogg Graduate School of Management, Northwestern University, advises how an organization can create customer convenience by building electronic bridges.
Product Code:
pb031 Time:
6.0 minute(s) CEUs:
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