 |
Business Skills Videos: Essentials |
12 Months
This icon means that you get 12 months unlimited access to this content.
Even if you complete the course early, you will be able to access this content for 12 months from purchase, so that you can refresh yourself at any point.
Customer Service (Vi
Buy Series £65.00
Customer Service (Videos): Creating Customer Value
|
More info:
Value can mean different things to different people. In order to create value for your customers, you need to define what value means in the context of providing outstanding service. During this program, you'll learn how to increase value by changing three aspects of the value equation, the benefits, costs and price. You'll learn how to set service standards that support your business objectives.
Product Code:
pb029 Time:
14.0 minute(s) CEUs:
|
