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End User Business Skills Development
 
 
    12 Months

This icon means that you get 12 months unlimited access to this content.

Even if you complete the course early, you will be able to access this content for 12 months from purchase, so that you can refresh yourself at any point.

Buy Series £65.00 + vat
Effective Business Communication Series: Letters
The course discusses standard letter parts and letter formats. This course talks about planning a correspondence, and the words, sentences, and paragraphs used when creating an effective letter. It also discusses the block and modified letter formats and how they differ. Finally, this course presents how to write letters that convey neutral or positive news, as well as how to write negative news letters with tact and courtesy.

Product Code: busc05 Time: 2.0 hour(s) CEUs: Available

Module Topics:
  • Parts of a letter
  • Letter formats
  • Neutral and positive news
  • Negative news
  • Persuasive letters
  • Sales letters

Module Objectives:
  • List the acceptable letter-writing formats
  • Discuss three categories of letters
  • Determine which style of writing is best for a particular situation
  • Write neutral, positive, negative, and persuasive letters

Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.

Trademark Inforamtion:
Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.