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End User Business Skills Development
 
 
    12 Months

This icon means that you get 12 months unlimited access to this content.

Even if you complete the course early, you will be able to access this content for 12 months from purchase, so that you can refresh yourself at any point.

Buy Series £65.00 + vat
Communicating with Power Series: Active Listening
This course covers basic listening skills and focuses on active listening. More specifically, it covers the ways effective listeners prepare for active listening exchanges and the behaviors they exhibit while listening.

Product Code: poco04 Time: 2.0 hour(s) CEUs: Available

Module Topics:
  • Types of listening
  • Preparing for active listening
  • Listening actively

Module Objectives:
  • Describe the different ways people listen
  • Define active listening
  • Identify and respond to physical barriers and personal filters that impair active listening
  • Describe the traits and practices of active listening

Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Cookies enabled; Sound card with speakers or headphones strongly recommended.

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Product names mentioned in this catalog may be trademarks/servicemarks or registered trademarks/servicemarks of their respective companies and are hereby acknowledged. All product names that are known to be trademarks or service marks have been appropriately capitalized. Use of a name in this catalog is for identification purposes only, and should not be regarded as affecting the validity of any trademark or service mark, or as suggesting any affiliation between MindLeaders, Inc. and the trademark/servicemark proprietor.