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 Business Skills Videos: Essentials
 
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Customer Service (Videos): Profits, Not Promises (Interview)
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The rise of e-commerce has brought customers greater choice and vendors more competition. Watch as John Hagel, chief strategy officer of 12 Entrepreneuring, Inc., discusses how to get the most value from e-commerce for your company and your customers.
Product Code: pb042 Time: 3.0 minute(s) CEUs:
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