Value can mean different things to different people. In order to create value for your customers, you need to define what value means in the context of providing outstanding service. During this program, you'll learn how to increase value by changing three aspects of the value equation, the benefits, costs and price. You'll learn how to set service standards that support your business objectives.">
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 Business Skills Videos: Essentials
 
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Customer Service (Vi
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Customer Service (Videos): Creating Customer Value
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Value can mean different things to different people. In order to create value for your customers, you need to define what value means in the context of providing outstanding service. During this program, you'll learn how to increase value by changing three aspects of the value equation, the benefits, costs and price. You'll learn how to set service standards that support your business objectives.
Product Code: pb029 Time: 14.0 minute(s) CEUs:
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