It's wise for managers to hesitate before launching a confrontation with their employees. Watch as Bob Rosner, founder and syndicated columnist of Working Wounded, discusses how to effectively counsel your employees, instead of attacking them.

You are the main influencer of your career. Therefore, you need to know how to put together clear strategies for your development. During this program, you'll learn the steps of career development and the influence strategies to help you stay on track to reach your goals. In addition, you'll learn how to influence others to help make your development and career plans a reality.

This course describes how to manage user profiles, data compression, and disk quotas, as well as how to recover from a disk failure.

This course shows users how to plan membership in security groups and how to use group structure to assign permissions.

This course presents questions that will help you prepare for the Microsoft .NET 3.5 Windows Applications MCPD 70-563 exam. The feedback for each question provides in-depth background on the topic, including why each incorrect option was wrong and what to look for in correct answers.