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Outlook 2000 (French-Canadian): Module 2
This online course is designed to teach the skills required to effectively use the application. Its high level of interactivity essentially simulates a classroom environment, and follows four fundamental principles of professional instruction: explanation, demonstration, practice, and evaluation.
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Windows XP Application Support MCDST 70-272 Series
This series is for anyone preparing for the Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System MCDST 70-272 exam, or for anyone who wants to learn more about troubleshooting applications on Windows XP.
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Windows 2000 Network Management MCSA 70-218 Series
This series is for anyone who wants to take MCSA Exam 70-218 for Windows 2000.
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GroupWise 5.5 Series
This series is for anyone using GroupWise 5.5.
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Management (Videos): Handling Performance Problems
As a manager, you encounter performance issues on a regular basis. To handle performance problems effectively, you need to use patience, self-control and good judgment. During this program, you'll learn how to identify employees' performance problems. You'll also learn how to resolve negative behavior and performance, as well as determine steps to handle performance problems using the corrective action process.
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